***Due to the Coronavirus-related orders issued by NC Governor Roy Cooper, the GCAA office is open on a limited basis. Staff will be available for drop-in visits on Tuesdays & Thursdays and are available by appointment only on Wednesdays. Staff will also be available by phone and e-mail. We thank you for your patience as we play our part in keeping our staff and broader community safe.***

 

Protect Our Pipes - Reminders from Charlotte Water

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Holiday meals are great, but keep these tips in mind (and share them with your residents) to ensure freely-flowing pipes throughout the season.

Cooking grease, fats, and oils being poured down drains are a major cause of residential sanitary sewer spills resulting in unsightly, smelly, and costly messes.

Oils and grease are wastes that the city's sewer system cannot handle and should not be discarded down the drain. Grease, fats, and oils will clog sewer lines (the same way bad cholesterol can clog heart arteries), causing sewage back-ups and flooding. Sewage back-ups can damage personal and public property.

Spills also affect your water bill. Charlotte Water responds to more than 200 spills a year caused by grease clogging sewer pipes. Charlotte Water inspects and clears sewer pipes to prevent spills but we can't do this without your help.

Drain excess grease or cooking oil into a can, cool and toss. Wipe any leftover grease from the pan with a paper towel and throw the paper towel away.

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