CAPS: Certified Apartment Portfolio Supervisor

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Invest in your career and grow within your industry!

The Certified Apartment Portfolio Supervisor (CAPS) course was developed by the National Apartment Association Education Institute to provide basic skills training for multi-site supervisors, or managers aspiring to multi-site supervision. The CAPS course is ideal for multi-site supervisors and on-site managers who aspire to take the next step to portfolio supervision. CAPS students develop technical and leadership skills, while immediately improving their on-the-job performance.

ABOUT THE CAPS COURSECAPS COURSE FLYERABOUT THE CAPS EXAM

CLAIM YOU DIGITAL BADGERENEW YOUR CAPS CREDENTIAL

HOW CREDENTIAL BENEFIT YOUR COMPANY


CAPS PRACTICE EXAM

SCHOLARSHIP APPLICATION


Curriculum Includes:

Over 35 hours of instruction in the areas listed below, all of which include post-training resources to reinforce what you learn in class:

  • Client Services and Stakeholder Relations
  • Investment Management
  • Improving Asset Performance
  • Asset Evaluation and Preservation
  • Talent Management and Leadership
  • Contemporary Issues in Multifamily Housing

Requirements:

To obtain the CAPS credential, candidates must complete the following:

  • Minimum of 24 months employment as a multi-site supervisor or be either a CAM, ARM or RAM credential holder in good standing.
  • Successful completion of all CAPS course work (totaling 40 hours)
  • Meet all examination standards within 12 months of declaring candidacy

Don’t wait another minute! Take this valuable step toward your future today. We guarantee you’ll see your role in this industry in a whole new way and feel more certain about your personal contribution than ever before!

CAPS WILL ONLY BE OFFERED ONCE IN 2023. Direct questions to shelby@greatercaa.org

2024 CAPS Schedule ▾
Cost:

$1,180* for GCAA Members  

$1395 for Non-Members

Time: 9:00 AM - 5:00 PM Each   5 Days
Location:

GCAA - Loebsack and Brownlee Education Center

3800 Arco Corporate Drive, Suite 175, Charlotte, NC 28273

Dates:

May 8, May 15, May 22, May 29 and June 5

Exam Review: June 6

Registration Deadline

April 24, 2024

Cancellation Policy

No Cancellations & No Refunds will be available for any NAAEI Credential courses.                No-shows will be responsible for full tuition.
Late registrants (up to 3 days prior to class) will incur a $50 fee for rush shipping of course materials.

 Payment Policy

Tuition must be paid in full 2 weeks prior to the class start date. 

GCAA Members may take advantage of the Easy Pay Installment Plan, which breaks your tuition for CAPS into 4 payments. Please email Lonnie Harris for additional details.

High School Student & Veteran Discount: GCAA offers 15% off to high school, college students and Veterans. Please email Shelby Hughes for details. 

Testimonial:

"Designation courses have been instrumental in my career in a number of ways. Many employers prefer their property management candidates have the appropriate NAAEI designations for the position for which they're applying. These designations are nationally recognized and illustrated dedication to the industry and self-improvement. Additionally, the information I learned in the CAM and CAPS programs is priceless."
- Mindy McCorkle, CAM, CAPS, Enhancement Talent Development


NOTE:

The format of all NAAEI credential exams has changed. All NAAEI exams are now proctored. This new policy means that credential candidates must take their exams either onsite at a SEFAA testing facility with a trained and qualified affiliate proctor, or on their own computers via live online proctoring (LOP).

In addition, both the CAM and CAPS programs now feature a one-part exam. Because of this change, all current CAM and CAPS candidates who need to take or retake their exams have been issued a new exam eligibility code to direct them to the new version of the exam. Any previously generated CAM or CAPS code will no longer work to schedule an exam. Please contact SEFAA to receive new codes for CAM and CAPS exams. The new exam codes will be linked on the dashboard to the CAM Comprehensive Exam or the CAPS Comprehensive Exam.

The eligibility codes for the CALP, CAMT, CAS, and IROP exams have not changed; however, candidates for these credentials must now log onto the Castle scheduling site to schedule their exams.

Advance notice is not required to schedule exams being taken via LOP.  Candidates who are rescheduling their canceled or failed exams will follow the same scheduling instructions. Retake and reschedule fees have increased, they are as follows:

Fees to retake a failed exam are as follows:

  • CAM and CAPS -- $100
  • CAS, IROP -- $60
  • CAMT -- $55
  • CALP -- $60
  • Micro-credentials -- $50

These fees will be charged to the candidate upon login to the scheduling site. The seven-day waiting period between exam retakes remains in effect.