CAPS: Certified Apartment Portfolio Supervisor
Invest in your career and grow within your industry!
The Certified Apartment Portfolio Supervisor (CAPS) course was developed by the National Apartment Association Education Institute to provide basic skills training for multi-site supervisors, or managers aspiring to multi-site supervision. The CAPS course is ideal for multi-site supervisors and on-site managers who aspire to take the next step to portfolio supervision. CAPS students develop technical and leadership skills, while immediately improving their on-the-job performance.
Over 35 hours of instruction in the areas listed below, all of which include post-training resources to reinforce what you learn in class:
- Client Services and Stakeholder Relations
- Investment Management
- Improving Asset Performance
- Asset Evaluation and Preservation
- Talent Management and Leadership
- Contemporary Issues in Multifamily Housing
To obtain the CAPS credential, candidates must complete the following:
- Minimum of 24 months employment as a multi-site supervisor or be either a CAM, ARM or RAM credential holder in good standing.
- Successful completion of all CAPS course work (totaling 40 hours)
- Meet all examination standards within 12 months of declaring candidacy
Don’t wait another minute! Take this valuable step toward your future today. We guarantee you’ll see your role in this industry in a whole new way and feel more certain about your personal contribution than ever before!
CAPS WILL ONLY BE OFFERED ONCE IN 2021. Direct questions to Pat@greatercaa.org
|2021 CAPS Schedule|
|Dates:||June 22 , 24, 28, 30, July 1|
|Time:||9:00 AM - 5:00 PM Each 5 Days|
GCAA Loebsack and Brownlee Education Center
6060 Piedmont Row Drive South, Suite 575, Charlotte NC 28287
$999* for GCAA Members $1,150 Affiliate Members
$1299 for Non-Members
Tuition must be paid in full 2 weeks prior to the class start date.
GCAA Members may take advantage of the Easy Pay Installment Plan, which breaks your tuition for CAPS into 4 payments. Please email Lonnie Harris for additional details.
High School Student & Veteran Discount: GCAA offers 15% off to high school, college students and Veterans. Please email Pat Dorcy for details.
No Cancellations & No Refunds will be available for any NAAEI Credential courses. No-shows will be responsible for full tuition.
June 8, 2021
"Designation courses have been instrumental in my career in a number of ways. Many employers prefer their property management candidates have the appropriate NAAEI designations for the position for which they're applying. These designations are nationally recognized and illustrated dedication to the industry and self-improvement. Additionally, the information I learned in the CAM and CAPS programs is priceless."
- Mindy McCorkle, CAM, CAPS, Enhancement Talent Development
The format of all NAAEI credential exams has changed. All NAAEI exams are now proctored. This new policy means that credential candidates must take their exams either onsite at a SEFAA testing facility with a trained and qualified affiliate proctor, or on their own computers via live online proctoring (LOP).
In addition, both the CAM and CAPS programs now feature a one-part exam. Because of this change, all current CAM and CAPS candidates who need to take or retake their exams have been issued a new exam eligibility code to direct them to the new version of the exam. Any previously generated CAM or CAPS code will no longer work to schedule an exam. Please contact SEFAA to receive new codes for CAM and CAPS exams. The new exam codes will be linked on the dashboard to the CAM Comprehensive Exam or the CAPS Comprehensive Exam.
The eligibility codes for the NALP, CAMT, CAS, and IROP exams have not changed; however, candidates for these credentials must now log onto the Castle scheduling site to schedule their exams.
Advance notice is not required to schedule exams being taken via LOP. Candidates who are rescheduling their canceled or failed exams will follow the same scheduling instructions. Retake and reschedule fees have increased, they are as follows:
Fees to retake a failed exam are as follows:
- CAM and CAPS -- $100
- CAS, IROP -- $60
- CAMT -- $55
- NALP -- $50
- Micro-credentials -- $50
These fees will be charged to the candidate upon login to the scheduling site. The seven-day waiting period between exam retakes remains in effect.