Celebrate the Buying Signals - Turning Objections into Leases
Event Details
When a future resident presents an objection, it’s a time to celebrate! You just got a clear buying signal. No one has time to question or object to things they don’t want. Investing time in problem-solving means they are leaning towards becoming your next new resident. Toni Blake will show you how to respond to complaints, questions, and objections with upbeat, celebratory language. Develop the skills to stay optimistic, validate their voice, and convert their concern into inspiration to make your apartment their next home.
- Learn how to build a summary close using their own words.
- Discover how to ask the right questions to find the real issue.
- Learn the value of engaging your team to offer suggestions and solutions.
- Walk away with a new perspective on buying signals.
Join Toni Blake and the Webinar Wednesday Team on April 17, 2024 at 2pm Eastern Time To Celebrate Buying Signals!
Cancellations must be received in writing 72 hours in advance to membersvcs@greatercaa.org to qualify for a refund.
No-shows will be responsible for payment.
Direct questions to Director of Education, Melody Adames, melody@greatercaa.org
About Toni Blake
Toni Blake is a popular industry keynote speaker and comedienne. Her enthusiastic presentation style is unique, with “laugh while you learn” education and comedy. After three decades of touring multifamily housing, she continues to be the premier choice. Toni Blake won top selection in the 2020 Multifamily Insiders Choice Award for her Wednesday Webinar. In 2021 Toni boldly toured the industry with her popular AmaZING Tour bus, visiting 23 states in 135 days, traveling over 13,000 miles. Toni Blake’s research is published in many national industry publications, including Units Magazine. Her creative wisdom inspires thousands of industry professionals each year with innovative concepts in customer service, sales, and marketing. Toni’s infectious energy has built a social media following of over 36K, with .5M views of her Facebook LIVE videos, making her a sought-after guest on multifamily radio and podcasts. Toni is passionate about being an agent of positive change in our world and inspires people to be great human beings. Stay in touch with TotallyToni by following her in real-time on Facebook, Twitter, Pinterest, and Instagram.