Mastering Maintenance: Transformational Coaching for Service Teams
Event Details
Effective Transformational Coaching is about getting below the surface and bringing out the authentic potential in people, helping them achieve their goals and the team's goals, and improving performance individually and collectively.
In this session, you learn how to dive deep, get to the essence of what makes a genuine difference in mindsets for your team and associates, and how to engage in more meaningful conversations that transform perspectives and help bring out the best in everyone.
There are different levels of performance, and you’ll have to adapt your style for each one to coach them effectively. It is not simply telling people what to do and expecting results. So, if you want to get more out of coaching and have more meaningful conversations that lead to transformation, change, and performance, this session is highly recommended.
Join Mark Cukro and the Webinar Wednesday Team on March 27, 2024, at 2 pm Eastern Time To Transform your Maintenance Team!
Cancellations must be received in writing 72 hours in advance to membersvcs@greatercaa.org to qualify for a refund.
No-shows will be responsible for payment.
Direct questions to Director of Programs, Melody Adames, melody@greatercaa.org
About Mark Cukro
Mark is the President of Plus One Consulting, Inc. and founder of Service Team Training and Maintenance Videos.com. Mark is a national speaker and a leading resource in the field of service team development and training. His certifications include, CAPS, CAMT I, CAMTII, CPO, CPO Instructor with the PHTA, EPA proctor for the NEW 608 certification as well as all HVAC Excellence courses. Mark is also a NAAEI Instructor and worked on the development of the new CAMT program. Prior to Starting his own company, he was the Director of Service Team Development for Colonial Properties Trust, Inc, a New York Stock Exchange traded company with 148 properties and over 48,000 apartment homes.
On a personal note, Mark is also a professional Jiu Jitsu Coach and owns and operates a Martial Arts Academy in Harrisburg, NC.