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  CAPS - Certified Apartment Portfolio Supervisor


The Certified Apartment Portfolio Supervisor (CAPS) course was developed by the National Apartment Association Education Institute to provide basic skills training for multi-site supervisors, or managers aspiring to multi-site supervision. The CAPS course is ideal for multi-site supervisors and on-site managers who aspire to take the next step to portfolio supervision. CAPS students develop technical and leadership skills, while immediately improving their on-the-job performance. 



Over 35 hours of instruction in the areas listed below, all of which include post-training resources to reinforce what you learn in class:

  • Client Services and Stakeholder Relations
  • Investment Management
  • Improving Asset Performance
  • Asset Evaluation and Preservation
  • Talent Management and Leadership
  • Contemporary Issues in Multifamily Housing

To enroll, please complete and return this official NAAEI Registration Form.


Dates: February 20-23rd, 2018

Class schedule:

February 20, Instructor- Melody Poetzsch, AIG Global Real Estate
Client Services and Stakeholder Relations

February 21, Instructor- Marcie Williams, RKW Residential
Investment Management

February 22, Instructor-Tami Fossum, GEM Management
Improving Asset Performance & Asset Evaluation and Preservation

February 23, Instructor- Mindy McCorkle, Enhancement Talent Development
Talent Development & Contemporary Issues in Multifamily Housing

Time: 9:00 am - 5:00 pm
Place: GCAA Education Center
  6060 Piedmont Row Dr. South, Suite 575, Charlotte NC 28287
Cost: $999* for GCAA Members; $1299 for Non-Members

Modules can be taken individually for $250 (includes materials)

Deadline to register for CAPS is Monday, February 12th

*GCAA Members may take advantage of the Easy Pay Installment Plan, which breaks your tuition for CAPS into 4 payments of $250. Please phone Jennifer Galeazzi at 704-334-9511 x103 for additional details.

High School Student & Veteran Discount: GCAA offers 15% off to high school, college students and Veterans. Contact Jennifer Galeazzi for details.

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Learn how credentials benefit your company  on this page.

"Designation courses have been instrumental in my career in a number of ways. Many employers prefer their property management candidates have the appropriate NAAEI designations for the position for which they're applying. These designations are nationally recognized and illustrated dedication to the industry and self-improvement. Additionally, the information I learned in the CAM and CAPS programs is priceless."
- Mindy McCorkle, CAM, CAPS, Enhancement Talent Development