***Due to the Coronavirus-related orders issued by NC Governor Roy Cooper, the GCAA office is open on a limited basis. Staff will be available for drop-in visits on Tuesdays & Thursdays and are available by appointment only on Wednesdays. Staff will also be available by phone and e-mail. We thank you for your patience as we play our part in keeping our staff and broader community safe.***


CALP: Certified Apartment Leasing Professional

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Invest in your career and grow within your industry!

Earning CALP (Certified Apartment Leasing Professional), your first industry credential, signals to an employer your commitment to a career in residential property management. The program is ideal for all leasing professionals who seek a refresher on leasing techniques or who have recently joined the industry and want to learn more while acquiring their experience. Earning NALP, your first industry credential, signals to an employer your commitment to a career in residential property management.







Curriculum Includes:

  • Bringing in New Residents
  • Marketing and Maintaining Your Community 
  • Why Your Competition Matters 
  • Relevant Laws and Fair Housing
  • The Sales Process and Building Relationships
  • Effectively Meeting the Needs of Current Residents 
  • The Market Survey Presentation - students evaluate their own apartment communities using skills learned in class, compare them to the competition, and offer recommendations for improvement.


To obtain your NALP credential, candidates must complete the following:

  • Minimum of six months of onsite property management experience in a leasing role.
  • Completion of seven (7) NALP courses including completing the Market Survey presentation (totaling 25 hours)
  • Meet all examination standards within 12 months of declaring candidacy

Don’t wait another minute! Take this valuable step toward your future today. We guarantee you’ll see your role in this industry in a whole new way and feel more certain about your personal contribution than ever before!

NALP WILL BE OFFERED ONLY ONCE IN 2021.  Direct questions to Pat@greatercaa.org

NALP Schedule
Dates: TBD
Time: 9:00 am - 5:00 pm Each of 5  Days

GCAA Career Development Center (CDC)

6060 Piedmont Row Drive South, Suite 575, Charlotte NC 28287


$449 for GCAA Members

$578 for Non-Members

Payment Policy

Tuition must be paid in full 2 weeks prior to the class start date. 

GCAA Members may take advantage of the Easy Pay Installment Plan, which breaks your tuition for NALP into 4 payments. Please email Lonnie Harris for additional details.

High School Student & Veteran Discount: GCAA offers 15% off to high school, college students and Veterans. 

Cancellation Policy

No Cancellations & No Refunds will be available for any NAAEI Credential courses.                    No-shows will be responsible for full tuition.                                                                                 

Late registrants (up to 3 days prior to class) will incur a $50 fee for rush shipping of course materials.

Registration Deadline



"Earning my NALP became more than just going to class, it became a goal that I wanted to see to the end. Everything I learned from the instructors I shared with my team to help us grow. This course was very helpful in my current job and will be in my future endeavors as well."

- One of GCAA's recent NALP Designation recipients


The format of all NAAEI credential exams has changed. All NAAEI exams are now proctored. This new policy means that credential candidates must take their exams either onsite at a SEFAA testing facility with a trained and qualified affiliate proctor, or on their own computers via live online proctoring (LOP).

In addition, both the CAM and CAPS programs now feature a one-part exam. Because of this change, all current CAM and CAPS candidates who need to take or retake their exams have been issued a new exam eligibility code to direct them to the new version of the exam. Any previously generated CAM or CAPS code will no longer work to schedule an exam. Please contact SEFAA to receive new codes for CAM and CAPS exams. The new exam codes will be linked on the dashboard to the CAM Comprehensive Exam or the CAPS Comprehensive Exam.

The eligibility codes for the NALP, CAMT, CAS, and IROP exams have not changed; however, candidates for these credentials must now log onto the Castle scheduling site to schedule their exams.

Advance notice is not required to schedule exams being taken via LOP.  Candidates who are rescheduling their canceled or failed exams will follow the same scheduling instructions. Retake and reschedule fees have increased, they are as follows:

Fees to retake a failed exam are as follows:

  • CAM and CAPS -- $100
  • CAS, IROP -- $60
  • CAMT -- $55
  • NALP -- $50
  • Micro-credentials -- $50

These fees will be charged to the candidate upon login to the scheduling site. The seven-day waiting period between exam retakes remains in effect.

Click the logo below to learn about 

NAAEI's online NALP program: